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Soft Skills Training
Communication, Influencing, Negotiation, Presentation & Professional Conduct
The term "soft skills" describes effective personal and interpersonal behaviour.
Although they are called “soft”, we understand just how hard such skills can be to acquire - and how immediate their impact can be on the bottom line.
We provide tailored learning in communication, behavioural and self-management skills to improve the effectiveness of individuals and teams.
Here are some examples of the courses we can tailor to your needs:
| Self-management |
| Time Management |
Planning and Organising |
| Goal Setting and Prioritising |
Managing Pressure and Stress |
| Creative Problem solving |
Coping with Change |
| Handling Conflict |
Emotional Intelligence at Work |
| Communication Skills |
| Assertiveness at Work |
Influencing Skills |
| Presentation skills |
Dealing with Difficult Situations |
| Advanced Presentation Skills |
Telephone Techniques |
| Business Effectiveness |
| The Morning Meeting |
Client Relationship Management |
| Effective Meetings |
Negotiation Skills |
| Business Writing Skills |
Project Management Essentials |
| Report Writing |
Productive Relationships |
| Consultancy Skills |
Customer Care |
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